Day 4: Understand your customers

How do you make sure you know your customer’ struggles so you can build a valuable product for them?
Use this forum category as your discussion space, to elaborate on your customer persona and the problem you try to solve.

Reading material

Today’s assignment:

  1. Make a list of people you want to interview/meet.
  2. Make a quick online form (google form) to document the answers people give you
  3. Search online for possible solutions to the problems people mentioned
  4. Think of how can you test the validity of people’s words (their true pain/commitment)
  5. Come back here, create a new topic under the category of “Day 4” and share your results to get feedback.

The Host:
Tudor Tarlev is an Amsterdam-based learning experience designer and serial entrepreneur involved in tech and education. For the last 10 years, he launched several social and business ventures and worked on projects across Europe, US, and Asia.

Hey @bilal and @tudor I was wondering where I can find the recording for this session. Thank you!